阿联酋航空假期招聘Travel Consultant – Mandarin Speaker

Job Title: Travel Consultant – Mandarin Speaker

Location: Dubai, United Arab Emirates

 

Key Accountabilities & Responsibilities:

- You will become an expert on our core destinations (including hotels, tours and excursions) to ensure our customers are being sold only the very best holidays to suit their needs.

- You will learn how to use our booking systems and back-end systems, so that you can book exciting holidays for our customers.

- You will deal with our valuable customer’s in China (and when on holiday) over phone, email and social media and represent the brand in a professional manner.

- You will be required to meet relevant conversion targets.

From time to time, you may be required to:

- Support the sales / operational needs of other Emirates Holidays source markets

- Conduct market research on our key competitors in China

- Represent Emirates Holidays externally e.g. by accompanying VIP customers or Groups on tours

 - Travel to some of our exciting destinations

 

QUALIFICATIONS & EXPERIENCE

Key Skills, Knowledge, Experience and Competencies: (i.e. those (including qualifications) required to fulfil role: 

- Fluent Mandarin with English proficiency.  

- Previous sales and/or customer service experience.

- Someone who understands the importance of exceeding customer’s expectations.

- Self-motivated to achieve targets. The below skills would be extremely advantageous, but aren’t a pre-requisite (as full training will be provided for the right candidates):

- Understanding of Emirates leisure destinations e.g. previous cabin crew or Emirates experience.

- Understanding of the Chinese outbound travel market.

- Travel and tourism qualifications.

- Experience selling flights or holidays

 

Interested candidates please register here with Beijing FASCO, then please immediately click here to apply this position.