马来西亚国际航空有限公司 Assistant Station Head Beijing
职位详情
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<p class="MsoNormal" style="margin-bottom: .0001pt; text-align: justify; text-justify: inter-ideograph; line-height: normal; mso-layout-grid-align: none; text-autospace: none;"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><span lang="EN-US">China & north Asia</span></span></p>
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<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; font-size: 12pt;"><strong><span lang="EN-US" style="color: black;"> </span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: justify; line-height: 1.8; background: white;"><span lang="EN-US" style="font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif; color: black; font-size: 12pt;"> </span></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; line-height: 1.8; background: white; text-align: justify;"> </p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">Assistant Station Head is responsible and accountable to support and assist SH to manage, plan and monitor the overall ground operations at the respective station to ensure Malaysia Airlines operates in a safe, secure and in full compliance with all regulatory requirements, company policies, and SOPs. Assistant Station Head is also responsible to assist SH to ensure consistent service delivery in accordance with the company’s set service standards and meet or exceed the company’s KPIs related to On-Time Performance (OTP), Mishandle Baggage (MHB), Document Violation, Customer Satisfaction Index (CSI) and financial targets.</span></span></p>
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<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">Location<span style="mso-spacerun: yes;"> :</span></span><span lang="EN-US" style="line-height: 107%;">Beijing </span></span></p>
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<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">Responsibilities</span></span></p>
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<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;"><span style="mso-spacerun: yes;"> </span>Overview of Roles and Responsibilities</span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;"> </span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">A、Assistant Station Head is generally responsible to support Station Head for the airline’s overall ground operations at the airport.</span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">B、Assistant Station Head is generally responsible to support Station Head to ensure the airline’s ground operations are in full compliance to all safety, security, regulatory requirement and all airline’s policies, procedures and operating manual.</span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">C、Assistant Station Head is generally to undertake an oversight function on all outsourced functions perform by appointed GSP and vendors.</span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">D、Assistant Station Head is responsible to support Station Head to ensure delivery of all airline’s products and services at all ground customer touchpoints consistently meet and exceed the service quality target set.</span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">E、Assistant Station Head is also responsible to support SH for all other aspects of the airport operations such as Documentation, Record Keeping, Training, Manpower, GSP Performance, GSP Contract and SLA, Customer Service, Risk Management, Operations, Disruption, Crisis, Stakeholders Engagement and Communication, Financial, Reporting, and other relevant functions.</span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">F、The details of the specific responsibilities and functions are further stated below.</span></span></p>
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<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;"> </span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">· Minimum qualifications and experience</span></span></p>
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<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">1、Degree in any field with at least 1 year of working experience, or</span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">2、Diploma in any field with at least 2 years of working experience, or</span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">3、High School Certificate or equivalent with at least 3 years of working experience in any </span></span><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">relevant field, or</span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">4、Must have at least 7 years of relevant working experience and exhibit sufficient </span></span><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">knowledge, experience and capability to carry out the functions and responsibility of a </span></span><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;">Station Head during the interview process.</span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;"><span lang="EN-US" style="line-height: 107%;"> </span></span></p>
<p class="MsoNormal" style="text-align: justify; line-height: 1.8;"><span lang="EN-US" style="font-size: 10.0pt; line-height: 107%; font-family: 'Arial',sans-serif; mso-fareast-font-family: FreeSansBold;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;">Any application please send your resumeto jessie.lei@malaysiaairlines.com and jing.zhang@malaysiaairlines.c</span></span><span lang="EN-US" style="font-size: 10.0pt; line-height: 107%; font-family: 'Arial',sans-serif; mso-fareast-font-family: FreeSansBold;"><span style="font-size: 12pt; font-family: 'Microsoft YaHei', 'Helvetica Neue', 'PingFang SC', sans-serif;">om before 03 May 2022.</span></span></p>
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