<p class="Default" style="line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Senior Airport Lead</span></strong></p> <p class="Default" style="line-height: 110%;"><strong><span style="font-size: 10.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #006564; mso-themecolor: background1;">高级机场代表</span></strong></p> <p class="Default" style="line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext; mso-bidi-font-weight: bold;"> </span></p> <p class="Default" style="line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext; mso-bidi-font-weight: bold;">Location: Hangzhou</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> </span></strong></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Role Introduction:</span></strong></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> </span></strong></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; line-height: 110%; font-family: 'Arial',sans-serif;">1</span><span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-GB" style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; line-height: 110%; font-family: 'Arial',sans-serif;">To oversee and supervise the daily assigned team member functions to ensure overall operations run smoothly and efficiently during the operational shift whilst conforming to established safety and security standards.</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; line-height: 110%; font-family: 'Arial',sans-serif;"> </span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; line-height: 110%; font-family: 'Arial',sans-serif;">2</span><span style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; line-height: 110%; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span><span lang="EN-GB" style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; line-height: 110%; font-family: 'Arial',sans-serif;">To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.</span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;"> </span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%; tab-stops: 150.4pt;"><strong><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Key Responsibilities:</span></strong></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%; tab-stops: 150.4pt;"><strong><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> </span></strong></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 微软雅黑; mso-ansi-language: EN-GB;">1</span></strong><strong><span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-GB;">、</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Safety First, Quality Always</span></strong></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l5 level1 lfo2;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">1)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Rigorously execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards  </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l5 level1 lfo2;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">2)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Achieve absolute operational integrity with zero safety defects and security infringements</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l5 level1 lfo2;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">3)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Support local airport management to identify and mitigate personal, safety and security risks in the  workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l5 level1 lfo2;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">4)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Deputise as the Airline’s Operational Duty Holder (ODH) of the airport adhering to the risk escalation process to the Functional Duty Holder (GM ASD) </span></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;"> </span></strong></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 微软雅黑; mso-ansi-language: EN-GB;">2</span></strong><strong><span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-GB;">、</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Operational Excellence</span></strong></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l3 level1 lfo3;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">1)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Manage and oversee Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence of being on time and error free</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l3 level1 lfo3;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">2)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Help to implement innovative ideas and strive to do things differently and better in all aspects of airport operations </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l3 level1 lfo3;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">3)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Assist in ensuring and maintaining operational and productivity performance conformance to standards</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l3 level1 lfo3;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">4)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Support airport management to conduct regular Quality Control checks on station performance including provision of service by suppliers as required </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l3 level1 lfo3;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">5)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Conduct flight briefings as required</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l3 level1 lfo3;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">6)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Willing to take up extra responsibilities (e.g. projects) and work shift duties</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l3 level1 lfo3;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">7)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Undertake any other reasonable task as required</span></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;"> </span></strong></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 微软雅黑; mso-ansi-language: EN-GB;">3</span></strong><strong><span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-GB;">、</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Outstanding Product and Services </span></strong></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l7 level1 lfo4;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">1)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Ensure people and team are up-to-date with the latest product knowledge and support the team to effectively utilise products and services to provide the highest possible quality of experience for our customers across all touch points </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l7 level1 lfo4;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">2)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Support the team to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l7 level1 lfo4;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">3)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Support the use of new technologies in the provision of customer service </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l7 level1 lfo4;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">4)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Give recognition to our highest-value customers (front-end and elite Marco polo members)</span></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;"> </span></strong></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 微软雅黑; mso-ansi-language: EN-GB;">4</span></strong><strong><span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-GB;">、</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Crisis Management capability and preparedness </span></strong></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l2 level1 lfo5;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">1)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Familiarity with all contingency plans and manual fall-back procedures to meet the required standards  </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l2 level1 lfo5;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">2)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Effectively manage flight disruptions and irregularities and support airport management as required </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l2 level1 lfo5;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">3)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Ensure our customers are cared for, informed and given choice where possible through the use of disruption management tools </span></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;"> </span></strong></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 微软雅黑; mso-ansi-language: EN-GB;">5</span></strong><strong><span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-GB;">、</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">People Development and Performance Management </span></strong></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l8 level1 lfo6;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">1)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Lead, support and encourage own team to achieve success</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l8 level1 lfo6;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">2)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Build a strong and motivated team, ensure the right people are in place to foster positive team spirit and facilitate teamwork </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l8 level1 lfo6;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">3)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Supervise and mentor direct reports, encouraging effective collaboration</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l8 level1 lfo6;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">4)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Develop employees with high potential and identify learning opportunities to ensure appropriate training and development programmes are in place to suit both self-handled and 3rd party ports as appropriate</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l8 level1 lfo6;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">5)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Maintain active and ongoing dialogue in relation to employee goals and performance </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l8 level1 lfo6;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">6)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Actively engage with employees to enhance communication and their understanding of department goals</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l8 level1 lfo6;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">7)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Demonstrate leadership and lead by example in accordance with Cathay Pacific’s core values</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l8 level1 lfo6;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">8)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Enhance the employee experience in line with the role level and Cathay Pacific’s internal brand promise </span></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;"> </span></strong></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 微软雅黑; mso-ansi-language: EN-GB;">6</span></strong><strong><span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-GB;">、</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Supplier Management</span></strong></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l0 level1 lfo7;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">1)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Assist in monitoring and conducting regular performance review meetings with suppliers</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l0 level1 lfo7;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">2)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Support the Airport Operations Manager to implement any action plan efficiently and keep track of progress with documented records </span></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;"> </span></strong></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 微软雅黑; mso-ansi-language: EN-GB;">7</span></strong><strong><span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-GB;">、</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Cost efficiency and productivity</span></strong></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l1 level1 lfo8;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">1)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Monitor team daily productivity and flexibility in resource deployment</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l1 level1 lfo8;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">2)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Support the Airport Operations Manager to drive down costs in daily operation</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l1 level1 lfo8;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">3)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Support station administration duties</span></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;"> </span></strong></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 微软雅黑; mso-ansi-language: EN-GB;">8</span></strong><strong><span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-GB;">、</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Represent Cathay interests in the Airport Community</span></strong></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l4 level1 lfo9;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">1)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Support the Airport Operations Manager to work with external parties in the best interests of the Company – authorities, suppliers and service providers, oneworld Partners, and other airlines</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l4 level1 lfo9;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">2)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Ensure competition compliance involvement in airport-related industry affairs (i.e. AOC)</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l4 level1 lfo9;"><!-- [if !supportLists]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial; mso-ansi-language: EN-GB;">3)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Protect the Company’s reputation</span></p> <p class="MsoNormal"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 微软雅黑; mso-ansi-language: EN-GB;">9</span></strong><strong><span style="font-size: 10.5pt; font-family: '微软雅黑',sans-serif; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-GB;">、</span></strong><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">E&A</span></strong></p> <p class="MsoListParagraph" style="margin-left: 18.0pt; mso-add-space: auto;"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-ansi-language: EN-GB;">Emergency and Accident and Crisis Response responsibilities as required</span></p> <p class="MsoNormal"><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> </span></strong></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%; tab-stops: 150.4pt;"><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;"> </span></p> <p class="MsoNormal"><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">1</span></strong><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span></strong><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Academic Qualifications</span></strong></p> <p class="MsoNormalCxSpMiddle" style="mso-add-space: auto; line-height: 115%; margin: 0cm 0cm 8.0pt 18.0pt;"><span lang="EN-US" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif;">College degree is desirable</span></p> <p class="MsoNormalCxSpMiddle" style="mso-add-space: auto; line-height: 115%; margin: 0cm 0cm 8.0pt 18.0pt;"><span lang="EN-US" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif;"> </span></p> <p class="MsoNormal"><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">2</span></strong><strong><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">、</span></strong><strong><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Knowledge, Skills, Training and Experience</span></strong></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l6 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;">1)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Strong command of written and spoken English is mandatory with the local language being an advantage</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l6 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;">2)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">At least 3 years solid Customer Service experience, preferably in airlines or airport services</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l6 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;">3)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Ability to work independently with good decision-making skills</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l6 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;">4)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Self-motivated and committed leader who enjoys teamwork</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l6 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;">5)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Very strong customer service mentality with strong interpersonal skills</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l6 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;">6)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Sound technical knowledge and capability (multi-skilled) to perform each airport job function (requirement to pass all training arranged by ASD)  </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l6 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;">7)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Thorough understanding of Company policies and international regulatory procedures and all required local regulatory matters  </span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l6 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;">8)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Ability to handle different operational modes such as normal operations, disruption, Emergency & Accident and contingency situations</span></p> <p class="MsoNormal" style="margin-left: 18.0pt; text-indent: -18.0pt; mso-list: l6 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;">9)<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">     </span></span><!--[endif]--><span lang="EN-US" style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Adapts to and embraces constant change</span></p> <p class="MsoNormal"><strong><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: red; background: white; mso-ansi-language: EN-GB;"> </span></strong></p> <p class="MsoNormal"><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">声明：</span><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;"><br />1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、国泰航空为每位应聘者提供平等应聘的机会。应聘者提供的个人数据将严格按照政策使用，并仅用于招聘目的。</span><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;"><br />2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、如八周内未收到进一步安排可视为应聘不成功。所有相关信息将被存档至多二十四个月。如有需求可联系我们的数据保护人员提供个人信息收集声明的副本。</span></p> <p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: red; mso-ansi-language: EN-GB;"> </span></p> <p class="MsoNormal"><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">注意</span><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">:</span></p> <p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">1</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、所有中国内地职位的劳动合同遵循当地条款。</span></p> <p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">2</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、应聘者须持有中国身份证。</span></p> <p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;">3</span><span style="font-size: 10.0pt; font-family: 宋体; mso-ascii-font-family: Arial; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; color: #333333; background: white; mso-ansi-language: EN-GB;">、一旦确认录用，将安排与国泰航空指定的当地第三方人力资源机构签订劳动合同，及由其负责档案保管。</span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span lang="EN-GB" style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #333333; background: white; mso-ansi-language: EN-GB;"> </span></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;"> </span></strong></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: windowtext;"> </span></strong></p> <p class="Default" style="text-align: justify; text-justify: inter-ideograph; line-height: 110%;"><strong><span lang="EN-GB" style="font-size: 11.0pt; line-height: 110%; font-family: 'Arial',sans-serif; color: #006564; mso-themecolor: background1;">Job Application:</span></strong></p> <p><span lang="EN-US" style="font-size: 11.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-bidi-font-weight: bold;">Please scan the QR code below to apply for the job.</span></p> <p><span lang="EN-US" style="font-size: 11.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 宋体; mso-fareast-theme-font: minor-fareast; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA; mso-bidi-font-weight: bold;"><img src="http://10.201.0.12:8081/images/20250623160847103295.png" alt="" width="200" height="200" /></span></p>