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埃塞俄比亚航空集团上海代表处招聘Passenger Service
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: left; mso-pagination: widow-orphan; mso-outline-level: 3;" align="left"><strong><span lang="EN-US" style="font-size: 13.5pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; mso-font-kerning: 0pt; mso-fareast-language: EN-US;">Job Title: Passenger S</span></strong><strong><span lang="EN-US" style="font-size: 13.5pt; mso-ascii-font-family: 等线; mso-ascii-theme-font: minor-fareast; mso-hansi-font-family: 等线; mso-hansi-theme-font: minor-fareast; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 0pt;">er</span></strong><strong><span lang="EN-US" style="font-size: 13.5pt; font-family: 'Times New Roman',serif; mso-font-kerning: 0pt;">vice</span></strong></p>
<p class="MsoNormal" style="text-align: left; mso-pagination: widow-orphan;" align="left"><strong><span lang="EN-US" style="font-size: 13.5pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; mso-font-kerning: 0pt; mso-fareast-language: EN-US;">Station:</span></strong><span lang="EN-US" style="font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-font-kerning: 0pt;"> Shanghai Pudong International Airport</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: left; mso-pagination: widow-orphan; mso-outline-level: 3;" align="left"><strong><span lang="EN-US" style="font-size: 13.5pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; mso-font-kerning: 0pt; mso-fareast-language: EN-US;">Key Responsibilities:</span></strong></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">Ensure airport safety and security standards</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">2.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Deliver superior service to our internal and external customers</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">3.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Acknowledge and follow corporate policies and procedures as outlined in manuals</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">4.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Consider the cost of various options to the Company</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">5.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Cover the back office as well as administrative function as requested</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">6.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Direct and supervise handling agents</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">7.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Instruct handling agents on the irregular operation procedures to ensure efficient handling with minimum inconvenience to our customers</span></p>
<div class="MsoNormal" style="text-align: center; mso-pagination: widow-orphan;" align="center"><hr align="center" size="2" width="100%" /></div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: left; mso-pagination: widow-orphan; mso-outline-level: 3;" align="left"><strong><span lang="EN-US" style="font-size: 13.5pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; mso-font-kerning: 0pt; mso-fareast-language: EN-US;">Qualifications & Experience:</span></strong></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">Extensive knowledge of passenger handling and operational procedures at airport</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">2.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Skill and knowledge of Sabre</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">3.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Excellent and efficient communication skills internally and externally, both In Chinese and English</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">4.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Strong interpersonal skill leading to solve the problem for irregular operations and customer claims</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">5.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Ability to handle multiple tasks, and prioritize with proper judgement</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">6.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Excellent personal skill on MS Office (Word, Excel)</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">7.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Present a neat and groomed appearance and maintain a favorable attitude to our internal and external customers</span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 36.0pt; text-indent: -18.0pt; mso-char-indent-count: 0; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt;"><!-- [if !supportLists]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">8.<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">- Work in irregular hours when required</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><strong><span lang="EN-US" style="font-size: 13.5pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; mso-font-kerning: 0pt; mso-fareast-language: EN-US;">Email address for application</span></strong><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">: </span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span lang="EN-US" style="mso-bidi-font-size: 10.5pt; font-family: 'Arial',sans-serif;">Please send your resume to Angelx@ethiopianairlines.com.cn, before </span><span style="color: #171a1d; font-family: 微软雅黑, 'Microsoft YaHei', 'Microsoft YaHei UI', SimSun; font-size: 14px;">10 Aug 2025.</span></p>